Dr. Susan B. Waters, DM, CAE
Susan Waters was named CEO of the National Association of Insurance and Financial Advisors in March 2010 and had served as NAIFA’s Acting CEO since December 2009 and Deputy CEO since October 2007. She brings more than 22 years of experience in professional association management, as well as experience in the insurance industry. Prior to joining NAIFA, Waters was president of Sextant Consulting, a firm specializing in association governance, conflict management, strategic planning, leadership development, and meeting facilitation.
In her career, Waters has served as the CEO of three associations, has been a licensed insurance broker, and has served as executive vice president of an insurance agency. No stranger to leadership, she was CEO of the California Society of Certified Public Accountants from 2000 to 2004, and executive director of the Massachusetts Bar Association from 1993 to 2000. She also served as the executive director of the San Francisco Medical Society and the Prince George's County (MD) Medical Society.